One Grand Central Place
Concierge/Security Desk

The Concierge/Security Desk is covered 24 hours a day, 7 days a week. In addition to monitoring the closed circuit security cameras and the fire emergency system, the Concierge processes and issues passes to authorize visitors. Should you have questions regarding security, please contact the Building Management Office at ogcpgeneral@esrtreit.com.

Please be reminded that we require advanced notice when hosting an event with more than 15 visitors attending. If the event is to be held before after hours, additional security is to be requested as well in advance so that the Visitors’ Center can be opened and visitors properly processed. We ask that you please provide us with at least 24 hours advanced notice along with a list of all the guest expected. To register guests please visit www.mykastle.com. You will also need to submit a request via WORKSPEED for additional security detailing the date and hours of the event. Please be advised there is a charge for the extra security.