One Grand Central Place
Moving & Delivery Guidelines; Use of Freight Elevator

The following moving and delivery guidelines have been developed to ensure a safe and efficient move for you and your organization. Following these guidelines will expedite your move and protect the people handling the move as well as your property and the building itself. These guidelines are in no way meant to hamper or restrict your moving process, but rather to safeguard the elements involved in the process. Please let us know how we can best assist you with your move. We would be happy to answer any questions you may have.

The Building's freight entrance is located at 53 East 41st Street. The freight elevators are available Monday through Friday from the hours of 8:00 a.m. to 6:00 p.m. free of charge for all non-moving related access. Tenant Move-in/ move-outs are to be scheduled after-hours and/or on weekends. Please note there is a minimum of four (4) hours for weekend/ holiday service.

To reserve the freight elevator after normal working hours, you must notify the Building Office via the on-line work order system and request the day and time you require, at least 72 Hours in advance. A formal letter, movers certificate of insurance, and certified check for pre-paid freight charges must follow with the request in writing at least 48 Hours prior to scheduled move.

Moving Procedures

  1. Reservation of the dedicated freight elevator (request is required to be submitted at least 72 Hours in advance of move)
    1. Go to www.OneGrandCentralPlace.com
    2. Click on the Services Link, then the Service Request Link
    3. Log into Workspeed and request the freight elevator for after-hours/ weekends (only)

  2. Management Requirements (required at least 48 Hours in advance)
    1. On Company Letterhead, the following information is required
      1. Date and Time of the move (include Approved Workspeed request #)
      2. Name of the union affiliated moving company, furniture co, equipment rental co., etc...
        • Copy of the Moving Company’s respective Certificate of Liability Insurance (Minimum COI General Liability Limit no less than $5Million)
        • All ESRT Additional Insureds are to be listed
        • Waiver of Subrogation in favor of Certificate Holder and Additional Insureds is required
        • No Reference to Written Contract will be accepted
      3. List of all employee names for security photo ID deactivation
      4. Forwarding Address, and Telephone Numbers
      5. Emergency Contact Name and Cell # for during the move
    2. A post move-out walk through is required to be scheduled with building management to ensure all items have been removed, and space left in broom clean condition. (Documenting pics will be taken to support any required deductions in Security deposit because of additional carting, cleaning and/or repairs needed)

  3. Freight Payment
    1. Certified payment for the freight service is required to be paid at least 48Hrs in advance of move.
      1. Form of payment accepted is cashier’s check only (no personal or company checks, cash or wire transfer are acceptable).
    2. Freight payments are required for full freight reservation, (minimum of four hours).

  4. Day of the Move
    1. All Tenants must use Masonite in the corridors (walls and floor) when moving in/ out of the building.
    2. Return suite keys to the building management office.
      1. A Key Receipt will be signed by Tenant acknowledging return of keys for Leasing.

Moving Rules and Regulations

  1. The tenant is responsible for ensuring that the moving company adheres to the prescribed rules and regulations regarding any move or dispatch/delivery of equipment.

  2. The protection of building corridors, doors, stairwells, elevators, floor coverings, public areas, lobbies and service areas, is the responsibility of and is at the expense of the tenant and/or their moving/freight company. Protection of building floor coverings by Masonite or plywood along the prescribed route of movement through the building as outlined by Building Management is required. Complete and total protection of elevator lobbies, building corridors, and corridor doors by cardboard, plywood or other materials pre-approved by Building Management is required.

  3. Delivery/removal of furniture or oversized heavy material must be scheduled after 6:00 p.m. Monday through Friday. On Saturdays and Sundays – there is a minimum of 4 hours. The cost of the freight elevator is $207.00 + tax per hour. When making deliveries, all freight must come in through the loading dock. If the equipment is oversized and the hatch door at the top of the freight needs to be opened, there is an additional charge per hour for the elevator mechanic to open the hatch and ride on top of the car to prevent your equipment from damaging anything in the shaft while the car is bringing it up to your floor – this must be prescheduled through Workspeed.

  4. Reservation of the freight elevator must be made in advance and submitted through the on-line work order system. The Building Office will not accept freight elevator reservations from any moving company or vendor; they will only take reservations from an authorized Workspeed user in your office. When you reserve the freight elevator, we will need to know the approximate completion times so we can make arrangements to have staff coverage on the elevators during your move. A Certified Check for the scheduled Move-Out freight service in the full amount is due prior to day of move.

  5. A Certificate of Insurance issued to ESRT One Grand Central Place, LLC naming Empire State Realty OP, LP, ESRT Management, LLC, and Empire State Realty Trust, Inc. as the additional insureds must be provided at least one day in advance of any dispatch/delivery. Liability limits are noted on the Sample COI packet. A copy of the Certificate of Insurance may be emailed to Lisa Stalaj at ogcpgeneral@esrtreit.com or faxed to Building Management at (212) 953-2187 while we await the original.

  6. The movement of materials, furniture and all other items are limited only to those corridors, stairwells, elevators and service areas designated by Building Management.
    1. You and your moving contractor will be responsible for any damage to the building incurred during the move. To avoid unnecessary damage:
      1. Pad or otherwise protect all entrances, doorways, and walls affected by the move.
      2. Cover all floors traversed during the move with appropriate material. Masonite is the suggested material.
      3. Your moving contractor must immediately report to the Security/Concierge Desk any electrical problems or equipment breakdowns that occur during the move which may affect building operation.
      4. The Fire Marshall prohibits the blocking of any fire corridor, exit door, elevator, lobby, or hallway. Do not park vehicles in marked Fire Lanes.
      5. Please use the service elevator for all deliveries.

  7. When the movers unload the equipment, they cannot block the flow of pedestrian traffic on the sidewalk. No garbage or packing materials of any kind are permitted to be stored on the floor, sidewalk, curb, nor on the street. If the trucks want to off-load their equipment, they should arrange for a separate empty truck to deal with the garbage.

  8. The mover must be properly union affiliated, bonded and carry a minimum of $5 million dollars combined single limit, property damage, and public liability insurance. Waiver of subrogation is required.

  9. The Building Management Office needs a 24-hour tenant contact that is aware of all moving logistics, in case of an emergency while the move is being performed.

  10. Any move found to be in violation of any of the above rules would be terminated until the problem is corrected.

The moving contractor must provide a CERTIFICATE OF INSURANCE prior to the move. The mover must be bonded and carry a minimum of $5 million dollars combined single limit, property damage, and public liability insurance. The Certificate of Insurance should be issued as follows:

Certificate Holder:
Empire State Realty Trust, Inc.

Additional Insured:
Certificate Holder is named as additional insured, as well as ESRT One Grand Central Place, L.L.C., ESRT Management, L.L.C., ESRT One Grand Central Place, L.L.C., and Empire State Realty OP, LP.

We require that you secure a Certificate of Insurance for your firm as well.

You and your moving contractor will be responsible for any damage to the building incurred during the move. To avoid unnecessary damage:

  • Pad or otherwise protect all entrances, doorways, and walls affected by the move.
  • Cover all floors traversed during the move with appropriate material. Masonite is the suggested material.
  • Your moving contractor must immediately report to the Security/Concierge Desk any electrical problems or equipment breakdowns that occur during the move which may affect building operation.
  • The Fire Marshall prohibits the blocking of any fire corridor, exit door, elevator, lobby, or hallway. Do not park vehicles in marked Fire Lanes.
  • Please use the service elevator for all deliveries.

Back to Top